Privacy Policy
Version 1.0 · Effective July 14, 2026. Draft pending attorney review prior to paid-marketing launch.
This Privacy Policy explains how Digital Empire LLC (“Citation Safe,” “we”) handles information when you use citationsafe.com and related APIs, connectors, and add-ins (the “Service”). We are the data controller. Contact: support@citationsafe.com, 30 N Gould St Ste N, Sheridan, WY 82801, USA.
1. Document content — hash-only by default
When you submit a brief or text for verification, we extract citations and, by default, store only a cryptographic SHA-256 hash of the submitted document together with the individual citations found and their verification results. We do not retain the full text of your document by default. This design exists specifically because submissions may contain privileged or confidential legal work product.
2. Account and billing data
If you create an account we store your email address and authentication metadata. Paid plans are processed by Stripe, which handles your payment card directly; we do not store full card numbers. We receive limited billing metadata (plan, status, last four digits, billing country) from Stripe to manage your subscription.
3. Usage and technical data
We log operational data needed to run the Service and enforce plan limits — for example verification counts, timestamps, coarse request metadata, and IP-derived rate-limit signals. We use this to prevent abuse, meter usage, and improve reliability.
4. How we use information
- To provide, secure, and maintain the Service;
- To process payments and manage subscriptions;
- To enforce usage limits and prevent fraud or abuse;
- To respond to support and dispute requests;
- To comply with legal obligations.
We do not sell your personal information, and we do not use submitted document content to train machine-learning models.
5. Third parties (sub-processors)
We share data only with service providers that help us operate: hosting and database infrastructure (e.g. Vercel, Supabase), payment processing (Stripe), transactional email (Resend), and public citation sources used to perform checks (e.g. CourtListener / Free Law Project). Each processes data under its own terms and only as needed to provide its function.
6. Data retention
Hashes and citation results are retained to power your verification history and share links until you delete them or close your account. Account and billing records are retained as required for legal and accounting purposes. You may request deletion as described below.
7. Your rights
Depending on your location (including under GDPR and CCPA/CPRA), you may have the right to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise any right, email support@citationsafe.com. We do not sell personal information or share it for cross-context behavioral advertising.
8. Cookies
We use only cookies strictly necessary to operate the Service (such as authentication/session cookies). We do not run non-essential advertising or cross-site tracking cookies. If that changes, we will add a consent mechanism before any such cookies are set.
9. Security
We use industry-standard measures including encryption in transit (HTTPS/HSTS), scoped access controls, and the hash-only document design above. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.
10. International users
The Service is operated from the United States. If you use it from elsewhere, you consent to processing in the U.S. under this Policy.
11. Changes
We may update this Policy; material changes will be posted here with a new effective date.
12. Contact
Privacy questions or requests: support@citationsafe.com, Digital Empire LLC, 30 N Gould St Ste N, Sheridan, WY 82801.